Effective Date: June 30, 2026

Welcome to Lloyd Lee. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Name
  • Company Name
  • Email Address
  • Mobile Number
  • City, State, Country
  • Billing and Shipping Address
  • Product Enquiries
  • Order Information
  • Payment Details (processed securely through third-party payment gateways)
  • IP Address
  • Browser Information
  • Device Information
  • Cookies and Analytics Data

2. How We Use Your Information

We use the information collected to:

  • Respond to enquiries
  • Process orders
  • Deliver products
  • Provide customer support
  • Improve our website and services
  • Send quotations and invoices
  • Provide warranty and service support
  • Inform customers about new products, offers, and updates (where permitted)
  • Prevent fraud and unauthorized activities
  • Comply with applicable laws

3. Cookies

Our website may use cookies to:

  • Remember user preferences
  • Improve website performance
  • Analyse website traffic
  • Enhance user experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

4. Payment Security

Online payments are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, or banking information on our servers.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Shipping and logistics partners
  • Payment gateway providers
  • Government authorities where legally required
  • Technology partners maintaining our website

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children's Privacy

Our website is intended for business and general users and is not directed toward children under the age of 13.

9. Your Rights

Subject to applicable law, you may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable
  • Opt out of marketing communications

10. Retention of Information

We retain your information only as long as necessary to:

  • Fulfil business purposes
  • Complete transactions
  • Meet legal obligations
  • Resolve disputes

11. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be published on this page with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through the contact details provided on our website.